MedZim does not provide emergency services. For emergency, call an ambulance.

Family Physicians online

Our Family Physician services focus on everyday health needs that can be safely managed through telehealth.

We provide medical consultations for common conditions, prescription renewals, medical certificates, referrals for imaging and pathology, and ongoing care advice.

Our doctors deliver timely, professional care to help you manage your health quickly and conveniently, without the need for in-person clinic visits.

HOW CAN WE HELP YOU

What’s Included in the program

Allergies

Simple, sustainable eating guidelines based on your needs.

Cold and Flu

Easy routines you can follow at home.

Back Pain

Track your improvement with scheduled follow-ups.

High Blood Pressure

Access to medical assistance anytime you need help.

Diabetes

Easy routines you can follow at home.

Anxiety

Access to medical assistance anytime you need help.

Sexual health

Access to medical assistance anytime you need help.

Doctor sick note

Access to medical assistance anytime you need help.

How It Works

Consult an Board-certified doctor within 15 minutes, Anytime. Anywhere.

01

Submit Your Symptoms Online

Choose a primary care visit and complete a short form describing what you’re experiencing—cold/flu symptoms, infections, medication refills, skin issues, chronic conditions, and more.

03

Get Fast, Reliable Treatment

If clinically appropriate, you may receive: Prescriptions sent to your local pharmacy , Lab test orders , Sick notes / work notes ,Clear guidance on what to do next

02

Connect With a Licensed Clinician

Join a secure telehealth visit by video or phone. Your clinician will review your symptoms, provide a diagnosis, and recommend the right treatment.

04

Follow Up Anytime

Easily schedule follow-ups if your symptoms change or you need additional care. EDOC Health is here whenever you need us.

What to expect with a Family Physician

If you’ve never had a family physician or are new to seeing one virtually, we’ve taken the guesswork out of getting started.

  • The role of Family Physicians

    Family physicians provide comprehensive healthcare for individuals and families of all ages. They diagnose and treat common illnesses, manage chronic conditions, offer preventive healthcare and health screenings, and provide ongoing medical advice. They also coordinate patient care and arrange specialist referrals when needed.

  • During your visit

    Use the time with your provider to discuss your health history, concerns and goals. Your provider will build a relationship with you over time, making sure you’re up to date on recommended screenings, supporting you on any conditions and building a custom care plan.

  • After your visit

    Look to your account for lab orders, prescriptions and next steps—all part of your custom care plan. If you need to get care in person, your provider and care team will refer you, as well as answer any questions you have.

FAQs — Family Physicains

What conditions can MedZim Family Physicians treat?

They treat most common primary care concerns including cold/flu symptoms, infections, allergies, skin conditions, digestive issues, medication refills, and more.

Can I get a prescription through telehealth?
Do I need insurance?
Can you order labs?

Find a Practitioner

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