MedZim does not provide emergency services. For emergency, call an ambulance.

FAQs — PRIMARY CARE

What conditions can EDOC Health treat?

We treat most common primary care concerns including cold/flu symptoms, infections, allergies, skin conditions, digestive issues, medication refills, and more.

Can I get a prescription through telehealth?
Do I need insurance?
Can you order labs?

FAQs — WEIGHT LOSS

Do you prescribe weight-loss medications?

Yes, if clinically appropriate and after a full assessment. This may include GLP-1 medications where allowed.

Do I need labs before starting?
How soon will I see results?
Are follow-ups required?

FAQs — HAIR LOSS

Can you diagnose hair loss through telehealth?

Yes. Clinicians can evaluate your symptoms, pattern, history, and determine likely causes.

Do you prescribe finasteride or minoxidil?
Will I need lab tests?
How long before I notice improvement?

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